Services

Product Design

Validate innovative ideas, develop niche product concepts and create the blueprint for your product’s success, with SMART LAB TECH.

Create your product concept

SMART LAB TECH’ product design service helps you define your product vision and roadmap. Our customer-centric approach ensures your product is shaped to fit real customer needs. We combine technology expertise with Design Thinking, helping you craft user experiences that drive engagement.

Reduce your risks

We’ll help you validate your ideas, create prototypes, develop a roadmap and implement your vision, through deep-dive business and user analysis. You’ll reduce your development costs and have full confidence in the strength of your idea before securing major investment.

Technical Feasibility Study

We’ll help you investigate the pros and cons of technologies including blockchain, IoT, Automation and AI – using our expertise to assess their potential within your business environment. With less financial risk, you’re able to take a more innovative approach to problem-solving. Your core project team is on hand for the duration of the technical feasibility study – with experienced engineers available for the most challenging explorations.

Application Development

We’ll help you bring your most complex software vision to life, with industry-leading full cycle custom application development.

Innovate and compete

Our dedicated R&D team provides a strategic advantage for your most complex custom application requirements. We’re adept at developing products that utilise innovative technologies – for challenges that demand sophisticated new-world solutions.

Speed up delivery

Our agile team helps you meet challenging deadlines more cost-effectively, compared with in-house development. We operate under a delivery framework that guarantees consistency, transforming years of experience into a unified approach that minimises bottlenecks.

Future-proof your applications

We’ll set up your continuous integration and continuous delivery process, so you’ll be able to check and deliver code changes frequently and seamlessly, across multiple platforms. Progress reporting helps you spot kinks in your software ecosystem, so you can make changes that enable you to deliver the best possible service.

Improve data security

84% of enterprises have already adopted a multi-cloud strategy and on-premise infrastructure, for added security. We’ll help you migrate your datacentre to an IaaS platform like Azure or AWS or GCP which meets international and industry-specific security standards and stands up against rigorous third-party audits.

Flex and integrate your infrastructure

Our team of experts will help you choose the right combination of Cloud resources to meet your specific requirements. We’ll integrate your existing Microsoft Power BI, Office 365, Dynamics 365, Power Apps, Flow or any other tool with the appropriate Cloud solution, for flexibility and efficiency.

Optimisation

SMART LAB TECH helps you identify the strengths and weaknesses of your current software products and processes – so you can avoid risk and minimize your losses.

Create a solid software action plan

Together, we’ll identify any issues with your project maturity and business analysis processes, using stringent diagnostics. So you’ll be able to maximize future efficiency.

Identify any potential flaws in your SDLC

SMART LAB TECH helps you identify the strengths and weaknesses of your current software products and processes – so you can avoid risk and minimize your losses. With an unbiased evaluation of your current products, internal processes and documents, we’ll help you identify the strengths, weaknesses and any potential risks within your SDLC (Software Development Lifecycle) – for a stronger software solution

Evaluate your project artefacts

We’ll put your project documentation and software outputs (Dev, QA, BA, UX, PM, InfoDev, DevOps streams) through their paces – helping you improve business maturity.

Quality Assurance Services

Deliver a seamless UX

Our performance testing service helps you address issues with peak performance, responsiveness, security and stability, long before your end users ever see your product. So, you’ll be certain you’re delivering an experience worthy of your audience, with less risk of brand-damaging lag or downtime.

Cut development costs

SMART LAB TECH’ testing helps you identify issues early on in your SDLC, when they’re significantly less expensive to fix. You’ll also benefit from up to 20% lower testing costs, with our test automation service that reduces both human resource and testing time. And you can re-use your custom test scripts, at no extra expense.

Ensure software compliance

We’ll help you guarantee your software complies with the key quality standards: IEEE 829, ISO 29119, IEEE 730, ISO 25010, with a framework that adheres to industry standards across performance testing, independent testing and automated testing processes.  

Reduce time-to-market

We’ll help you deliver your product to market up to 80% faster, with performance and test automation services that support continuous integration and deployment. Our tests are automated at every level, identifying problems early on so you can avoid reworks.

Rapidly scale your business

We’ll help you implement continuous QA that allows you to quickly adapt to the changing needs of your customers, so you can focus on scaling your business. Our independent testing service offers you an impartial second opinion and a bigger likelihood of spotting pitfalls and risks.

IT Technical Support and Maintenance Services

Protect your IT solution

We’ll help you identify problems and potential risks with your IT solution, then provide a swift resolution that gets you back up and running quickly, reducing your losses. We help you adapt to environmental, IT infrastructure and integration point changes, so your systems maintain operations even in a changing landscape.

Overcome complex issues

Our IT technical support and maintenance services offer two levels (L2 and L3) of support. The first gets you back on your feet quickly, following a failure. The second offers the most fundamental level of support for complex issues – helping you improve software by changing your program code.

Transfer and manage duties and risks

Your in-house team can stay engaged with your core business, while we take care of your IT infrastructure. We’re also on hand to provide after-hours support, for those unforeseen circumstances.

Reinforce your skills

We’re equipped with expert knowledge across multiple technological specialisms. So we’re well-placed to help you overcome technical issues, while also providing an integral advantage during periods of digital change. We’ll set up a knowledge base that ensures faster incident resolution and easier self-service for your end-users, so you’ll be ready to react to future change – sudden or otherwise.

Reduce TCO of IT systems

Our years of expertise ensure a smooth setup and robust support framework, allowing you to reduce TCO, as well as benefitting from faster issue resolution, better customer feedback and reduced expenditure on systems maintenance.